Terms and Conditions – UBIAH Online Selling – Qatar

Welcome to UBIAH. By using our website, mobile application, purchasing from our store, or interacting with any of our services, you agree to comply with the following Terms and Conditions. Please read these terms carefully before using our services.

1. Definitions

The Store/We/Us: Refers to UBIAH Online Selling operating in the State of Qatar in the retail and fashion sector.

Customer/You: Refers to any individual or entity using our services or purchasing our products.

Products: All fashion items, accessories, clothing, and goods offered for sale through UBIAH platforms.

2. Acceptance of Terms

By using our services, you confirm that you:

Are 18 years of age or older

Are legally capable of entering into a purchase agreement under Qatari law

Have read and fully accepted these Terms and Conditions

3. Products and Pricing

UBIAH strives to ensure the accuracy of all information; however, errors in pricing or product specifications may occur and will be corrected once identified.

All prices are listed in Qatari Riyal (QAR) and include applicable taxes unless stated otherwise.

Products are subject to availability, and the store reserves the right to cancel an order if the item is out of stock or if there is an error in the price or product information.

4. Orders and Payment

Customers must ensure that all information provided when placing an order is accurate.

Available payment methods include:

Credit/debit cards

Digital wallets

Cash on delivery (if available)

Once payment is completed, the order is considered confirmed and final, and cannot be canceled except in accordance with the return policy.

The store reserves the right to reject or cancel any order for operational or technical reasons.

5. Shipping and Delivery

Orders within Qatar are delivered according to the timeframe shown on the shipping page.

Delivery fees vary based on location and order value.

Customers must provide an accurate delivery address; in case of an incorrect address, reshipping fees will apply.

Delivery times may be affected by weather conditions or unforeseen operational delays.

6. Return and Exchange Policy

In line with the nature of fashion products, UBIAH applies a flexible return policy under clear conditions:

6.1 Return Conditions:

Customers may request a return within 7 days of receiving the order, provided that:

The item is unused and in its original condition

Original tags and packaging are intact

Proof of purchase is provided

6.2 Non-Returnable Items:

Underwear and lingerie

Personal accessories (depending on nature)

Sale or promotional items (may be final sale)

Customized or altered products

6.3 Exchange

Exchanges are possible based on product availability and current pricing.

The store reserves the right to refuse any return request that does not meet the stated conditions.

7. Warranty

Due to the nature of fashion products, warranty is limited to manufacturing defects only.

The warranty does not cover damages caused by misuse, improper washing, or negligence.

8. Liability

UBIAH is not responsible for any direct or indirect losses resulting from misuse of products or failure to follow care instructions.

Customers are responsible for selecting the correct size and color before purchasing.

The store is not liable for delivery delays caused by shipping providers or unforeseen circumstances.

9. Intellectual Property

All intellectual property rights, including images, designs, content, and the UBIAH brand, belong exclusively to the store.

Use or reproduction of any content without prior written permission is strictly prohibited.

10. Privacy and Data Protection

UBIAH is committed to protecting customer data in accordance with Qatari privacy regulations.

Customer information is used solely for:

Order processing

Enhancing the shopping experience

Communicating offers and services (with your consent)

Data is not shared with third parties except when operationally necessary (such as with shipping companies).

11. Amendments to Terms

UBIAH reserves the right to modify these Terms at any time, and changes become effective once published. Continued use of our services signifies your acceptance of any updates.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the State of Qatar.

Qatari courts have exclusive jurisdiction over any disputes arising from the use of UBIAH services.